Please thoroughly review our Terms and Conditions before purchasing tickets, since they directly apply to your purchase here, at TicketsZoo.com.

Currency. All ticket prices are quoted in U.S. Dollars.

Payment Methods. TicketsZoo accepts all major credit cards: Visa, MasterCard, American Express and Discover Card. All orders are subject to credit card verification. We may cancel your order if some of your information cannot be verified. Incorrect billing or credit card account information may result in delayed processing and delivery, in which case TicketsZoo.com will attempt to contact you using the information provided at the time of purchase. We may cancel your order and may sell your tickets to another customer if we are unable to reach you.

Order Confirmation And Verification

Your purchase is authorized when you’ve clicked the “Place Order” button. At this moment, you have authorized TicketsZoo to charge your credit/debit card for a purchase of your concert ticket. You must contact our customer service department immediately if right after the purchase, a purchase confirmation was not displayed on our website. TicketsZoo.com is not responsible for the monetary or ticket loss if there was no verification at the point of purchase.

Refunds And Exchanges

Please make sure that you have carefully reviewed your event and the seat(s) you’ve selected. We are prohibited by promoters, venues and/or representatives to issue refunds or exchanges for damaged or stolen tickets. Additionally, the tickets are not transferable, and no exchanges can be made. Whether you used yours, another person’s or a company’s credit/debit card, you hereby agree to not dispute or otherwise seek a “chargeback” for the transaction at TicketsZoo.com. We may refuse to honor pending and future ticket purchases, should you do so.

Cancelled And Rescheduled Events

We will provide a refund in the amount of the ticket price to the same credit/debit card used to purchase the tickets if the event you purchased tickets for is cancelled. In the event of cancellation, we always strive to refund the money as quickly as possible, however, on the rare occasion we will only be able to issue a refund once the event organizing company or venue will provide us with the funds necessary to issue refunds. If an event is rescheduled, we will update you in a timely manner, in which case refunds are up to the event provider. Any fees, including handling and processing fees will not be refunded.


Delivery Methods

Your tickets will be delivered to the email provided by you. TicketsZoo.com is not responsible if tickets are lost or misplaced due to the customer providing incorrect information.

Misplaced or Destroyed Tickets

Please contact us in writing at least 4 business days prior to the event if your tickets have been misplaced or destroyed and we will attempt to make necessary arrangements for your entry into the event. In such case an extra 10% fee may be applied for providing such service.

Ticket Prices

Tickets are sold on behalf of the event provider, whether it’s an event producer, venue, artist or representatives. On their behalf, we accept your payment for the ticket. The event provider also sets the ticket prices and available seats, which cannot be altered in any way by TicketsZoo.com. Ticket prices are subject to change without notice.

Other Charges

Ticket service charge along with the provider’s charge will be added to each ticket you purchase. The service charge is a combination of the processing and handling fees. On occasion, a venue fee is charged by the venue owner. Fees are subject to change without notice.

Event Provider’s Rules And Regulations

Please be informed that each event has its own rules and regulations, subject to and in accordance with which the purchaser buys tickets on this website. If the event provider or venue management considers your conduct to be disorderly, they reserve the right to remove you from the event, in which case TicketsZoo.com will not be able to issue a refund. In such cases, the ticket purchaser may provide their complaint and potential disputes to the event provider and/or venue management, but under no circumstances will such disputes be directed at ticketszoo.com. The same will apply if the event provider will refuse your admission to the event. Please be aware that you may be searched to be provided admission to the event. If you do not consent for a search and your entry is denied, there will be no refunds or other compensation. Please note that some events are 18+ or 21+. If you do not carry a proper ID to the event and are refused entry, no refunds will be made. If you are denied admission to the event due to being late, no refunds will be made. TicketsZoo.com is not responsible for the accuracy of printed tickets on your or anybody else’s behalf.

Limitation of Liability.

You automatically waive any personal injury or deaths against TicketsZoo and all our affiliated entities, owners, partners and employees. All risks associated with the event are to be assumed by the ticket purchaser. All risks concerning associated with weather are bore by the ticket holder.


Any dispute you may have involving an event or your ticket purchased at TicketsZoo.com that is located in the United States will be governed exclusively by the laws of the State of Florida and federal courts located in Miami Dade County, Florida. Any dispute you may have involving an event or your ticket purchased at TicketsZoo.com that is located in the Canada will be governed exclusively by the laws of the laws of the Province of Ontario and courts located in Toronto, Ontario.

Resale of Tickets

Unlawful resale of tickets (or an attempt thereof) that were purchased on TicketsZoo.com will result in cancellation of the purchased ticket without compensation.


We do not provide a warranty of any kind disclaim liability for technical failures, that may include technical inaccuracies, incomplete or delayed computer transmissions or unauthorized access of user transmissions by third parties.

Agreement. Submitting a ticket order indicates your agreement to these terms and conditions.

Terms of Services can be changed at any time.

May 2019